Getting Started

In order to buy calling time you will need to register first. After registering you will be assigned an account and a PIN number. The PIN number can be used to place long distance phone calls after you purchase calling time.

How It Works

You access the online purchase page by clicking here. When you access  your account pages, you can view your call history, view and modify your profile and purchase additional calling time. For your convenience ezConnect offers flexible mechanism for recharging your account any time you want with any amount you choose (between $5 and $200).

Here is how you can buy calling time:

1. Credit Card on line
2. Credit Card by Phone
3. BPAY (Australia)
4. Over the counter at Bill Express (Australia)

Credit Card on line instructions:

1. Click here to Purchase Calling time. You must use a valid credit card or debit card (with Visa/Mastercard logo) in order to purchase calling time.
    
2. Click on the 'Purchase Calling Time' button.
    
3. Fill in the purchase form and click the 'Continue' button. ezConnect accepts credit and debit cards bearing the logo of MasterCard, VISA, and American Express. We are Verified by VISA and SecureCode by MasterCard merchants, this means that your credit card will need to be registered with your bank for this service. You may do this on line by visiting these links: Verified by VISA or SecureCode by MasterCard.
    
4. A confirmation page will prompt you to review the information you have filled in the purchase form and if you approve that transaction click on the 'Place Order' button. This will initiate the actual placement of your purchase order. Which will be verified by your bank. If you elect to proceed and the bank approves your transaction, you will receive an email confirming the purchase.

Credit Card payment by phone instructions:

1. You must use a valid credit card or debit card (with Visa/Mastercard logo) in order to purchase calling time.
2. After your account has been active for 6 months and there has not been any problems with your transactions you may make payments by phone. We will authorise access after 180 days given a good record.
   
3. Ring +61 1300 76 77 42 (Australians should call 1300 76 77 42) and follow the prompts. You will need to have your ezConnect account number ready when prompted.
   
4. Payments by phone may take up to 72 hours to clear the banking system.
    

BPAY payments instructions:

1. You must use a valid bank account (with a bank that supports BPAY e.g. an Australian bank ) in order to purchase calling time.
2. You may use BPAY to buy credit on ezConnect
   
3. Logon to your banks BPAY webpages or call your telephone banking service
   
4. ezConnect BPAY code is 54080 and your reference number is your account number - NOT YOUR PIN NUMBER.
   
5. Payments by BPAY may take up to 72 hours to clear the banking system.
    

Over the counter payment instructions:

1. You can make payments on your account ( cash) for the crediting the purchase of calling time by visiting a Bill Express newsagent and paying over the counter.
2. Find the closest Bill Express outlet close to you by clinking on the link in this line.
   
3. Visit the outlet and give them the printed Barcode for your account (you can print the barcode from the payment page) to accept payment on behalf of your account.
   
4. If you do not have a printed barcode, then advise them you want to 'manually' make a payment to Biller Code 000037, your reference number is your account number, not your pin number . Please keep a reciept of your transaction.
   
5. Some payments by Bill Express may take up to 24 hours or longer to clear their systems.